Privacy Policy
Effective Date: September 3, 2026
Safiyai ("we," "us," "our") operates automation infrastructure delivered through standard messaging and voice channels. This Privacy Policy describes how we collect, use, and protect your information.
Information We Collect
- Phone number — required to deliver messaging and voice services.
- Account information — email address, timezone, and preferences you provide when subscribing.
- Payment information — processed by our payment provider (Stripe). We never see or store your full card number.
- Conversation content — messages you send to us and our automated replies, used to provide and improve the service.
- Usage data — timestamps, message counts, call durations, and system logs required to operate the service.
How We Use Information
- To deliver the messaging and voice services you signed up for.
- To send account notifications, service updates, and consented marketing messages.
- To process payments and manage subscriptions.
- To improve service quality and prevent abuse.
- To comply with legal obligations.
SMS Messaging
By opting in, you consent to receive text messages from Safiyai. Message and data rates may apply. Message frequency varies. Reply STOP to cancel. Reply HELP for help. We honor STOP and HELP keywords automatically. Consent to receive messages is not a condition of any purchase.
Sharing Your Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate the service (payment processing, telephony, hosting) under confidentiality obligations.
- Legal or regulatory authorities when required by law.
Data Retention
We retain your information for as long as your account is active. You may request deletion of your data by contacting hello@safiyai.com. We will respond within 30 days.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information. Contact hello@safiyai.com to make a request.
Security
We use industry-standard security measures to protect your information. No system is perfectly secure. If we become aware of a data breach that affects you, we will notify you as required by law.
Children
Safiyai is not intended for users under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" above will reflect the most recent update. Continued use of the service after a change means you accept the updated policy.
Contact
Questions about this Privacy Policy?
Email: hello@safiyai.com
Safiyai · Atlanta, Georgia